I can’t log in to the online bank using my computer’s browser. What should I do?

If you cannot log in to our online bank via your browser, it may be due to technical settings or access restrictions.

We recommend trying the following steps first:

• Use an up-to-date browser (e.g., Chrome, Safari, or Edge).

• Ensure that pop-ups and cookies are not blocked.

• Try logging in using a private/incognito window.

If the issue persists, please contact us for further assistance. You can email support@kompasbank.dk or call +45 38 42 33 01.